Abstract
This study was conducted with the aim to determine the effect of employee characteristic and workplace characteristic on employee commitment in banking industry in Malaysia. It further examined which workplace characteristic gave the highest effect on employee commitment. Data was collected through distribution of questionnaires to 350 bank’s employees in Selangor, Kuala Lumpur, Perak, Penang and Johor. Findings revealed that genders have insignificant effects on employee commitment while age, education level and tenure period have significantly influence the employee commitment. In term of workplace characteristics, all the four variables which are training, compensation practice, employee’s relationship and participation on decision making have significant effect on employee commitment. Among the four variables, participation on decision making give the highest effect on employee commitments. This implies that the involvement of employee in decision making enable to create a sense of belonging to the employee and inspire them to attach longer with the organization. It is expected that this study will benefit not only to scholars, bankers and human resources policy but also provide theoretical contribution.